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Trust & Compliance

Enterprise-Grade
Security

Security isn't an afterthought. It's built into our development lifecycle from day one. We protect your data, intellectual property, and users with industry-leading standards.

Aligned with SOC 2 Type II

Our organizational and technical controls — covering security, availability, processing integrity, confidentiality, and privacy — are designed and operated in alignment with the AICPA Trust Services Criteria. A formal Type II attestation is on our compliance roadmap.

Aligned with ISO 27001

We operate an Information Security Management System (ISMS) modeled on ISO/IEC 27001:2022. Risk assessments, control reviews, and management-review cycles run continuously, with formal certification on our compliance roadmap.

Enterprise-Grade Infrastructure

Client data is encrypted at rest with AES-256 and in transit with TLS 1.3. We deploy on hardened AWS, Azure, and GCP environments with VPC isolation, KMS-managed keys, regional data residency options (US / EU / APAC), and immutable infrastructure deployed via Terraform.

Continuous Security Testing

Bi-annual third-party penetration tests cover application, infrastructure, and API surfaces. Between engagements we run continuous SAST, DAST, SCA, and container image scanning in CI/CD, with automated dependency upgrades and a 24-hour SLA on patching critical CVEs.

Our Security Practices

We employ defense-in-depth strategies to secure our infrastructure, application code, and internal operations.

Role-Based Access Control (RBAC) with least-privilege defaults across all systems
Multi-Factor Authentication (MFA) enforced globally — including for vendors and contractors
Comprehensive immutable audit logging shipped to a tamper-resistant SIEM
Automated SAST, DAST, and SCA scanning on every pull request
Vendor Security Risk Management (VRM) review before onboarding any sub-processor
Annual security training for all employees, with phishing simulation campaigns
Background checks and signed confidentiality agreements for every engineer
Quarterly disaster-recovery and business-continuity drills

How We Handle Your Data

From the first discovery call onward, we treat customer data as an obligation, not an asset. Our data-handling commitments are written into every Master Service Agreement and reinforced by the technical controls below.

Data Minimization

We collect only the customer data required to deliver the engagement. Sensitive data is never copied to engineer workstations; production access is brokered through a session-recorded bastion.

Encryption & Key Management

AES-256 at rest, TLS 1.3 in transit, and customer-managed KMS keys are available for regulated workloads. Rotation policies are enforced and audited quarterly.

Data Residency

Workloads can be pinned to AWS, Azure, or GCP regions in the US, EU, or APAC to meet GDPR, HIPAA, or country-specific data-protection regimes.

Backups & Retention

Encrypted backups are taken at least daily, retained per the engagement's data-handling addendum, and validated quarterly via restore drills.

Incident Response & Disclosure

We hope you never need this section. If you do, here is exactly what to expect from us — and how to reach the team that responds to security incidents around the clock.

  • 24/7 on-call rotation with a documented severity matrix and escalation tree.
  • Initial customer notification within 24 hours of a confirmed security incident affecting customer data, with a written follow-up within five business days.
  • Post-incident reviews delivered to affected customers within ten business days, including root cause, contributing factors, and remediation timeline.
  • Coordinated disclosure program at security@idowsapex.com — we ask researchers to give us 90 days before public disclosure for high-severity issues.

Report a vulnerability

security@idowsapex.com— PGP key available on request.